Blue Skies Intuitive Healing - Terms & Conditions
I am delighted you have made the decision to start your healing journey with me at Blue Skies Intuitive Healing. This is the start of your journey of empowerment.
Please read the following important terms and conditions before you commit to using them.
This contract sets out:
• your legal rights and responsibilities;
• my legal rights and responsibilities; and
• certain key information required by law.
The intention is that it will bring clarity to our relationship, protect both of us and take care of
the business side of things so that you can enjoy the sessions.
As I care about and have high standards regarding the level of service I provide, please let me
know if there are any clauses that you do not understand or that contradict your
understanding of my service. When you agree to these terms and conditions, you confirm
your commitment to the entire programme and you will be responsible for payment in full of
the price for my services, or a commitment to an agreed payment plan, and you will not be
entitled to any refunds, except for the money back guarantee explained in section 3.1.6., if I
decide these sessions are not suitable for you or if you decide these sessions are not suitable
for you during the 14 day Cooling Off Period in section 7. In the instance that you make a
decision to use my 100% money back guarantee, please see section 3.1.6 for a description of
the reasons this may be deemed acceptable. This does not affect your legal rights if there is
something wrong with your product, for more information see section 11 Resolving
Problems.
In this contract:
• ‘I’, ‘me’ or ‘my’ means Cari Fayers trading as Blue Skies Intuitive Healing; and
• ‘You’ or ‘your’ means the person buying or using my services and resources.
If you would like to speak to me about any aspect of this contract, please contact me by email at innerlight@blueskiescari.com
BACKGROUND
I am qualified by Intuition Wisdom Institute in intuitive life coaching.
I am a sole trader and I am located at 5 Parsloes Close, Wroughton, Swindon, UK, SN4 0TP,
trading as ‘Blue Skies Intuitive Healing’. You can click to see full address here,
https://www.blueskiesintuitivehealing.com/.
1 Introduction
1.1These terms may have changed since you last reviewed them.
1.2 You can find everything you need to know about me and my services on my website
before you order. I also confirm the key information to you in writing after you order, either
by email or in your online account.
1.3 If you sign up for my intuitive healing services you agree to be legally bound by this
contract.
1.4 If you use any of my free resources (for example discovery sessions, podcasts, workbooks
or any other resources I may offer free of charge from time to time) you also agree to be
legally bound by this contract as appropriate, excluding the clauses relating to payment and
consumer rights legislation.
1.5 When signing up for my services or using any resources you also agree to be legally
bound by:
1.5.1 my website terms and conditions, and privacy policy (including my cookie policy);
1.5.2 extra terms which may add to, or replace, some of this contract, for example any
specific written contract between us;
1.5.3 specific terms which apply to my services, for example programme, course or service
descriptions which may be set out on the webpage or sales page for that programme, course
or service or in email correspondence between us. If you want to see these specific terms,
please visit the relevant webpage for the programme or look at the services description I have
sent you in an email or request it from me.
All these documents form part of this contract as though set out in full here.
2 Information I Give You
2.1 Certain sections of this contract only apply to you and me if you are a ‘consumer’, that is
if you are an individual acting for purposes which are wholly or mainly outside your business
or profession. By law, the Consumer Contracts (Information, Cancellation and Additional
Charges) Regulations 2013 say that I must give you certain key information before a legally
binding contract of sale between you and me is made (see the summary below). I shall give
you this information in a clear and understandable way either in this contract or the relevant
programme or service description we agree between us.
I shall give you information on:
• the main characteristics of the services you are buying
• who I am, where I am based and how you can contact me
• the price of the services
• the arrangements for payment, carrying out the services and the time by which I shall
carry out the services
• how to exercise your right to cancel the contract in the cooling off period if you are a
consumer
• my complaint handling policy
3 Signing up for my Services
3.1 Below, I set out how a legally binding contract to buy services between you and me is
made:
3.1.1 You place your order by transferring payment to me via my website or an invoice sent
to you. Please read and check your order carefully before submitting it. Placing your order
and making payment does not, however, mean that your order has been accepted.
3.1.2 Any quotation given by me before you place an order for services is not a legally
binding offer by me to supply such services. Any prices set out in a quotation remain valid
for 14 days, unless superseded by different dates.
3.1.3 When you decide to place an order for services with me, this is when you make a legal
offer to buy such services from me.
3.1.4 I may contact you to say that I do not accept your order, for example if I do not think
my services are right for you, or there has been a mistake in the pricing or description of the
services, or my circumstances have changed since I gave you the quotation for the services.
When this happens, I will let you know as soon as possible and refund any sums you have
paid.
3.1.5 I shall only accept your order when I confirm this to you by sending you a confirmation
email or start to provide the services, whichever happens earlier. At this point:
(a) a legally binding contract will be in place between you and me, and
(b) I shall start to carry out the services as set out in the programme description on this
website or in a services description agreed between us.
3.1.6 I Cari Fayers trading as ‘Blue Skies Intuitive Healing’
offer a 100 percent money back guarantee if requested within 24 hours after attending either your first group session or first 1:1 session (whichever takes place first). This guarantee expires after 14 days from your purchase date if no sessions have been attended or rescheduled.
If you or I decide these sessions are not suitable for you, in the instance that you
make this decision, here are acceptable reasons; you feel you are not getting value for money,
you believe you are not connecting with the messages and as a result no healing can take
place, other reasons at my discretion. This is more generous than your legal rights in the ways
set out below. This guarantee does not affect your legal rights if there is something wrong
with your product (for more on those rights see Resolving Problems).
Right under the Consumer Contracts Regulations 2013
14 day period to change your mind.
If the product is a service, we may deduct from any refund an amount for the supply of the
service for the period for which it was supplied, ending with the time when you told us you
had changed your mind.
For example, if you buy 6 sessions and you use 1 but then cancel in the cooling off period,
we will refund you for any unused sessions. This would be a refund of 5 unused sessions.
How my guarantee is more generous
If you change your mind within the 14 day period and within 24 hours after your 1st session,
we will refund you for that session.
Our guarantee provides that if you change your mind within the 14 day period and within 24
hours of completing your 1st session, we will give you a refund for your 1st session and the
other sessions you purchased with it.
For example, if you buy 6 sessions and you use 1 but then cancel in the cooling off period
(within 24 hours of your 1st session), we will refund you for the initial session you completed
and the 5 unused sessions. This would be a refund of 6 sessions.
4 Carrying out the services
4.1 If you are a consumer you have protection under consumer rights legislation, including
that the services must be carried out with reasonable care and skill.
4.2 I shall carry out the services within the time period which is set out in the relevant
programme or services description.
4.3 All sessions must be taken within the time frame specified in the programme description
or services description or they will expire.
4.4 My carrying out of the services might be affected by events beyond my reasonable
control. If so, there might be a delay before I can restart the services. I shall make reasonable
efforts to limit the effect of any of those events, I shall keep you informed of the
circumstances and I shall try to restart the services as soon as those events have been fixed.
Examples of events which might be beyond my reasonable control include illness,
pandemics, epidemics, IT issues and problems with internet connectivity, any law or action
taken by a government or public authority. As long as I do this, I won't compensate you for
the delay, but if the delay is likely to be substantial you can contact me by email to end the
contract and receive a refund for any products you have paid for in advance, but not received.
4.5 Where a session or event is due to take place in person, I reserve the right to move that
session online where circumstances make it necessary or preferable to do so.
5 Your responsibilities
5.1 You will pay the price for the services in accordance with the programme or services
description.
5.2 You will provide me with such information and assistance (and ensure that any
information is complete and accurate) as I reasonably need to provide the services.
5.3 You and I shall agree a method of communicating with each other between sessions and
adhere to that method.
5.4 Intuitive healing / coaching is not therapy or counselling. It may involve all areas of your
life. You acknowledge that deciding how to handle any issues which may arise, the choices
you make in relation to them and whether or not you follow through on any agreed action is
exclusively your responsibility. For this reason, although I fully expect great results to come
from our sessions, I cannot guarantee any specific outcomes or that all clients will achieve the
same results. The results are entirely dependent on your commitment and the effort you put in
to the programme and the actions we agree.
5.5 My role is to offer you intuitive guidance and accountability and help you make positive
lifestyle changes in order to make progress towards your goals. The information I provide to
you is not medical advice and is not intended to take the place of seeing licensed health
professionals.
5.6 These sessions do not treat mental disorders and is not a substitute for counselling, mental
health care or medical treatment of any kind. By entering into this agreement you confirm
that you will not use it in place of any form of counselling, therapy or medical treatment.
5.7 If you are currently receiving treatment from a doctor or other healthcare professional, by
entering into this agreement you confirm that you have consulted with this person regarding
the advisability of working with me and that this person is aware of and supports your
decision to proceed with the intuitive healing programme described in the relevant
programme or services description.
5.8 You will keep me informed of any changes to your medical health or personal
circumstances.
5.9 If you have agreed to these terms and conditions, but you are a parent/ guardian of a
young person under the age of 18 who will be receiving these services, you agree to start each
session by meeting me, with the young person, to ensure that you are in the same building as
the young person during these sessions.
5.10 All of the above is also guidelines for you to accept on behalf of a young person under
the age of 18, if they are participating in these sessions.
5.11 In the case of a young person attending these sessions, by agreeing to the terms and
conditions, you are agreeing to support the young person with actions that may need to be
taken as a result of the messages received.
6 Charges and Payment
6.1 The total fee for the program is as outlined on the sales page or provided in writing via email, depending on the package selected (Standard or Premium). No VAT is currently applicable. Should this change, clients will be notified in advance.
6.2 Full payment must be made either upfront or via an agreed payment plan. If a payment plan is selected, payments must be made on the scheduled dates. Failure to meet payment deadlines may result in access to the program being paused or terminated.
6.3 Payment is accepted via the secure third-party processor(s) listed on the payment page (e.g. Stripe, PayPal). By proceeding with payment, you confirm you are authorised to use the chosen method.
6.4 If a client is based in the UK and purchases online, they are entitled to a 14-day cooling-off period under UK consumer law. This period begins the day after payment is made.
6.5 However, by enrolling in this digital program, you agree to only receive access to Week 1 and its associated resources (including the Week 1 healing journey) within the first 14 days, unless you explicitly request otherwise in writing. This ensures your full legal right to a 14-day cancellation window.
6.6 If you choose to waive the 14-day cancellation period and wish to receive full access to the library and training content within 72 hours of purchase, you may confirm this in writing. Once full access has been granted, your legal right to cancel under the 14-day cooling-off period no longer applies, in accordance with UK digital content laws.
7. Refunds and Cancellations
7.1 You are entitled to request a full refund within the 14-day cooling-off period if you have not accessed any part of the digital library beyond Week 1 or begun any part of the live group or 1:1 sessions.
7.2 Once digital content beyond Week 1 has been accessed or any live session has been attended (either group or 1:1), the 14-day right to cancel is void under UK consumer law.
7.3 If you have chosen to waive your 14-day cancellation period in writing and receive full access within 72 hours of purchase, no refunds will be issued beyond that point unless exceptional circumstances apply and are reviewed on a case-by-case basis.
7.4 All refund requests must be made in writing by emailing [insert your business email] within the applicable timeframe.
7.5 No refunds will be issued for missed sessions, failure to participate, or dissatisfaction based on personal preference once content has been accessed or services rendered as described.
7.6 In exceptional cases, a discretionary goodwill refund may be offered if the program is significantly disrupted due to unforeseeable personal circumstances. This is not guaranteed and will be assessed individually.
7.7 By proceeding with payment, you agree to these terms and acknowledge the nature of the digital content provided.